Customer Ledger Dispatch Automation

An established retail and fashion industry in India has leveraged RPA to eliminate its manual activities and streamline its process

Pre-automation AS-IS Manual Process

RPA Objective

Benefits

The business objectives and benefits expected by the company after automation of the selected business process are:

• Reduced processing time for dispatching ledgers
• Reduced manual errors like missing out on sending emails or to a certain stakeholder
• The customer gets the ledger on predefined dates without fail
• If there is any miss due to technical issues, the commercial and IT team gets notified
• Create hygiene visibility for customers. No possibility of the wrong ledger going to a customer

RPA used Uipath using following the below approach to ensure business exceptions coverage and data processing: